A message to our valued customers: Your wellbeing is at the heart of our response to COVID-19
Dear Valued Customer:
In this time of uncertainty, our first priority is the wellbeing of our customers and associates. Like you, we are deeply concerned and want to do everything we can to help keep our communities and our families safe and healthy.
What We're Doing:
We recognize this is a challenging time for all, and we remain deeply committed to the safety of our customers, staff, and communities. From everyone here at MERRELL PAINT & DECORATING INC, we thank you for your support and understanding.
Stay well, stay safe.
When Bob Hathaway founded South Bay Paints in 1990, he made community his primary focus.
We proudly donated funds to Cal Fire to support the Fire fighters and First Responders who are working tirelessly to keep Santa Clara and Santa Cruz Counties safe. Get up-to-date information on current fires and containment from Cal Fire here.
To First Responders, Veterans, and Military Families serving our community, we want to give back. We have created a special First Responder’s Discount and a Military Discount valid at any of our three stores. They will not expire, and they offer the best rate South Bay Paints can offer. We’ll be here when you’re ready to start a project, and so will our contractors. Call or stop by today to redeem your First Responder’s or Military Discount. Find promo code details here. And if you’re seeking a paint contractor, we can refer you to highly-qualified and reputable contractors who meet your specific needs.
Nothing means more to us than the health and safety of our customers, staff, and community. We adhere
to all Santa Clara County
COVID-19 procedures and best practices. For your convenience, we continue to offer phone orders and curbside delivery.
South Bay Paints COVID-19 Procedures
Masks are required to enter the store. If you plan to shop inside, please come prepared with a mask.
Limit 3 customers at a time inside. To enable proper social distancing, we are limiting the number of customers to 3 inside at a time. We respectfully ask that you maintain a 6-foot distance from other customers while you shop for sundries or wait for help.
We provide hand sanitizer in decision area and at the counters. Please use it before and after touching surfaces. We also have checkout procedures to minimize contact at checkout.
We frequently clean all high-touch areas of the stores and we have plexiglass shields for the checkout counters.
Please know that we do our best to deliver a positive customer experience while keeping our community
and staff safe. If you are in a rush, it's best to call ahead so that we can have your order ready
in a timely manner.
If it looks like there is a line to enter the store, we ask that you maintain a 6-foot distance from other shoppers and staff. You may also wait in your car and call us to place your order. We will notify you once it is ready. For the most up-to-date information regarding COVID-19 near your job sites, please refer to https://covid19.ca.gov/